I was a member of the panel of examiners where this doctorate research was presented for defense and I observed the high quality of it as well as the usefulness of it for Sri Lanka. Therefore, I commend this effort and wish the researcher good luck in taking this work further.

(Dr. Prathiba Mahanamahewa ) -University of Colombo-

This book presents a model to grow the ICT/BPM industry in Sri Lanka. which can be admired as an attempt to share the hard -earned knowledge of the author through his research work to earn his DBA.I have no hesitation, as a panel member of his BDA examination to determine the potential benefits research work on the the fields of education and business management, to recommend this book to all those interested and influential stakeholders in Sri Lanka.

(Senior Professor Udith K. Jayasinghe) -Vice Chancellor, Wayamba University-

The author argues with empirical information, that Sri Lanka as an immense potential to build itself as a destination for technology-based products and services. He uses this platform to embark upon a dire national need to identify factors affecting the growth of the two selected industries. Finally, he develops an authentic, research based model to help steer strategic and sustainable growth.

(Professor (Retired) Sunanda Degamboda ) -Department of industrial Management - University of kelaniya -